Massachusetts Chimney Cleaning and Sweeping

Massachusetts Chimney Repairs | Horizon Chimney Services Massachusetts

Call Horizon Chimney for all your chimney services and repairs | Horizon Chimney Massachusetts (508) 533 - 4202



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Testimonials from just a few of our satisfied customers ......


We received this letter from our customer Tim M., of Ashland, MA. This testimonial solidifies the importance of hiring a CSIA Certified chimney professional when hiring a chimney company.     Read on:

Derek from Horizon Chimney essentially saved our lives. We had a situation arise with another chimney company who had performed work on installing a new chase cover and chimney caps and the work they did was left in a very unsafe state. Essentially, the company installed a new chase cover, didn't properly measure it, and cut the flue pipes to force fit it. The pipes (one connected to our gas based heating system) were left loose within the chimney box, not passing to the exterior of the chimney and potentially blowing carbon monoxide fumes back into the chimney, into our attic and into my son's room. Had this occurred in the heating season, I wouldn't have had the chance to write this.

So I contacted two other companies to fix it. One said they wanted nothing to do with it, the other tried to GOUGE me given the situation. They gave me a price to replace the entire pipe running through the three floors of the house. Unbelievable, and unnecessary. Then, I called Derek. He didn't pick up at first, and at the time I didn't feel like leaving a message. He saw my number and called me back. I was a little thrown by it, but all he did was listen (as you can tell from this so far, it took a while). He moved his schedule, came out to my house, spent several hours inspecting, taking pictures, and described exactly what the problem was and exactly how to fix it. He didn't do what the other companies did. He was honest and had the guts to take on the job and provided detailed photos and written descriptions of the problems he saw. He also recognized how freaked out my wife and I was about the hazardous condition the other company left it in. He provided me a fair price and details of everything he was to do. He worked with the town plumbing inspector and got the job done within a couple of weeks. This was record time for this job. I initially employed a company who had an "A" rating with the BBB. Don't trust it - they turned out to be incredibly dishonest. If you are as pensive as I am with contractors – hoping to God you find an honest one – I can tell you Derek is the one; there is no way you can't see that after meeting with him. I am grateful to Derek for his professionalism, honesty, quality of work, and his humanity for understanding everything. Hire good people when you find them. Derek is one of them.

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I just wanted to extend my thanks and gratitude for a job well done. My wife couldn’t stop saying how professional and courteous everyone was at Horizon Chimney and after you cleaned both our flues we are back enjoying our fireplace on New Year’s day.
Thank you again and we will be sure to pass on your name and number to friends who need your service.

Regards,

Ed S.  Franklin, MA

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Horizon Chimney installed a Ventinox stainless steel liner system, as the original terracotta liner was deteriorating and falling apart. We also had a stainless steel chimney cap installed over all three flues. Derek was great. He was able to give me an estimate right away, and scheduled an appointment for the following week. He showed up on time and was courteous, thorough, efficient and did not leave any mess. All in all, it was a great experience and he came in hundreds of dollars lower than other estimates we received. We'd definitely use Horizon Chimney again and would recommend Derek to anyone.

Mark M.  Westboro, MA

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Derek and Paul from Horizon Chimney Services were prompt, efficient, and extremely polite. I felt very comfortable working with them. The job was done quickly, and I love my new fireplace and would highly recommend them.

Vicki C.   Franklin, MA

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Derek cleaned one flue, installed a stainless steel liner, and replaced the chimney cap. Everything went well. He responded promptly, came on time, and left when expected. Overall, a satisfactory experience. 

Fritz F.  Medfield, MA

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Horizon Chimney Services cleaned my fireplace flue and my gas heating flue. Derek did an excellent job and his pricing is extremely reasonable. He is very professional and always very informative. Derek assured me that he could be reached for any questions or concerns. I do not usually experience such professional, prompt attention. I feel that Derek was a great help to my family and we are looking forward to working with him for any future needs. Great service, prompt, attention to detail and Derek has been in this field for over 18 years. I highly recommend Horizon.

Eilleen K.  Holliston, MA

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We had a great experience. Derek and Paul were very nice and polite. They were kind enough to explain all of the various chimney terms that we did not understand. They worked quickly and were done in about an hour, cleaning the furnace flue and replacing the chimney cap in that time.  I thought it was great that we didn't get charged for the inspection of the fireplace chimney. Much appreciated and unexpected. They also provided us with an explanation on how best to start a fireplace fire as well as some tips on seasoning the wood from some trees we had taken down in our yard recently. We look forward to having them back for our annual cleaning and any additional maintenance.

Samantha N.    Attleboro, MA

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Overall, Derek the owner, is very easy to deal with. Knows what he is doing, works fast and efficient. I would definitely hire him again, and recommend his service.

Yalena A.  Dedham, MA

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Horizon Chimney installed a chimney cap and swept my chimney. My experience with them went very well. The owner was on site and answered all questions and did most of the work. Excellent service.

William H.   Norfolk, MA

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The chase cover project went very well. Derek came out to determine the problem and propose a solution. He gave us a quote, then returned as scheduled to do the work with no surprises nor additional costs. He is extremely knowledgeable and explained both the problem and solution in detail. An old galvanized chase cover was replaced with a new stainless cover. This solved the problem completely.

Jules Y.  Sherborn, MA

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Horizon Chimney did an Excellent job. Came on short notice. Knowledgeable and trustworthy. Price reasonable.

Alexander C.  Winchester, MA

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Derek installed a stainless steel liner in our chimney back in August 2008. We had been experiencing condensation in our clay lined chimney ever since we installed a high efficiency furnace in June 1999. We originally contacted Derek to diagnose our moisture problem. Derek provided us with a thoughtful and logical assessment of the cause of our moisture problem. He also provided us with a multi-step action plan to correct the moisture problem and repair the damages. The first step in his plan was to install the stainless steel liner. The estimate he provided was complete and easy to understand. The price was competitive, based on numerous estimates we received from other chimney maintenance services. Derek performed our installation in a very professional and efficient manner. He arrived at our house on schedule and completed the installation work without any delays or rework. He cleaned up the work site thoroughly after the job was completed.
Finally a year later we can confirm that the chimney liner solved our moisture problem and we plan to move to step two in Derek's recommendation in 2010.
Derek is knowledgeable about his craft and is able to articulate his recommendations in a clear manner that any homeowner should be able to understand. We are very satisfied with his work and would not hesitate to recommend him to anyone.

Ross M.  Andover, MA

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Great Prices & Service -
Derek and crew installed a wood stove for us last year and did some badly-needed renovations to our flue/chimney while they were at it. He was back today to clean the wood flue, and also mentioned that the oil flue needed help, and that there was a branch overhanging the chimney and that this was a fire hazard. After checking with me, he took care of these extras - things we wouldn't have recognized on our own! Derek and his crew are very professional and courteous, and I have already booked next spring's cleaning. I highly recommend Horizon Chimney.

Rebecca C.  Oxford, MA

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Top notch customer service -
Derek, the owner, has been cleaning my chimney for 15 years now and has always been courteous and thoughtful. He also installed a stove pipe for my coal / wood stove, and a cap on the chimney itself last year. All the work was top notch and professional. This is exactly the kind of "mom & pop" place that's becoming an increasing rarity as the years pass, that I prefer to those big guys. You can actually talk to the owner, and he'll explain exactly what he's doing, and why. Derek is also more interested in keeping long term customers as opposed to making a quick buck. If you're not careful, he'll chew your ear off too...but that's a good thing.

Carlos C.   Attleboro, MA

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Derek,

Wanted to thank you for the great job you did with the chimney cap and wood stove installation this past Friday. It came out great,  just waiting to get to use the stove now. We appreciate the nice job and look forward to working with you in the future. Thanks again!

Travis B.  Douglas, MA

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